TERMS OF SERVICES AGREEMENT

ACCEPTABLE USAGE POLICY

I. General Overview

It is PapaDoc's policy to offer active-unlimited, uncensored access to the Internet. However, as with any user-oriented service, PapaDocs has certain guidelines and rules which must be enforced for the benefit of both PapaDoc's ACCOUNTHOLDERS and all other Internet users throughout the world. PapaDocs therefore requires ACCOUNTHOLDERS to adhere to the guidelines set forth herein.

II. Accountholder Consent to Guidelines

Please read these Guidelines, and the Terms and Conditions for Dial-Up Services carefully before opening or continuing a dial-up account with PapaDocs. By using PapaDoc's services, you agree to comply with these Acceptable Use Guidelines, and PapaDocs may terminate your PapaDoc's account if you fail to comply with these guidelines. IF YOU DO NOT AGREE TO BE BOUND BY THESE GUIDELINES, YOU SHOULD IMMEDIATELY END YOUR USE OF PAPADOC'S SERVICES AND PAPADOC'S SOFTWARE AND NOTIFY THE PAPADOC'S CUSTOMER SERVICES DEPARTMENT SO THAT PAPADOCS MAY INITIATE A CLOSURE OF YOUR ACCOUNT.

A. USE OF SERVICES

1. The ACCOUNTHOLDER agrees to use PapaDoc's services for lawful purposes, in compliance with all applicable laws.

2. PapaDoc's dial-up accounts are provided for use in conformance with these Guidelines and Terms and Conditions. PapaDocs reserves the right to investigate suspected violations of the Guidelines. When PapaDocs becomes aware of possible violations, PapaDocs may initiate investigation which may include gathering information from the ACCOUNTHOLDER or ACCOUNTHOLDERS involved and the complaining party, if any, and examination of material on PapaDoc's servers. Papadocs reserves the right to charge a $100.00 illegal dial-up maintenance fee along with accrued charges for the use of service.

3. During an investigation, PapaDocs may suspend the account or accounts involved and/or remove the material involved from its servers. If PapaDocs believes a violation of these Guidelines has occurred, it may take responsive action at its sole discretion. Such action may include, but is not limited to, temporary or permanent removal of material from PapaDoc's servers, the cancellation of news group posts, warnings to the ACCOUNTHOLDER or ACCOUNTHOLDERS responsible, and the suspension or termination of the account or accounts responsible. PapaDocs, at its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of these Guidelines could also subject the ACCOUNTHOLDER to criminal or civil liability.

4. Papadocs is ready, willing and able to undertake the development of Software, and agrees to do so under the following conditions:

Accountholder shall make available to Papadocs at the Accountholder's expense, data, materials, facilities and equipment that is required to make the software applicable. Accountholder shall reimburse Papadocs for all reasonable travel and living expenses necessarily incurred by Papadocs while away from Papadocs regular place of business and engaged in the performance of the Accountholders requested services.

B. USE OF MATERIALS

1. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using PapaDoc's services. ACCOUNTHOLDERS may also re-distribute materials in the public domain. The ACCOUNTHOLDER assumes all risks regarding the determination of whether material is in the public domain.

2. The ACCOUNTHOLDER is prohibited from storing, distributing or transmitting any unlawful material through PapaDoc's services. Examples of unlawful material include but are not limited to direct threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. The ACCOUNTHOLDER may not post, upload or otherwise distribute copyrighted material on PapaDoc's servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could subject the ACCOUNTHOLDER to criminal as well as civil liability, in addition to the actions outlined in Section II.A. above.

3. The ACCOUNTHOLDER may not store or distribute certain other types of material on PapaDoc's servers. Examples of prohibited material include, but are not limited to, programs containing viruses or trojans and tools to compromise the security of other sites.

C. PASSWORDS

1. PapaDoc's personal dial-up accounts are for individual use only. ACCOUNTHOLDERS may not share passwords or accounts with other individuals.

2. PapaDocs shall provide passwords to ACCOUNTHOLDERS. In the event that the security of an ACCOUNTHOLDER is compromised, PapaDocs shall provide the ACCOUNTHOLDER with a new password.

3. PapaDoc's staff may monitor the security of ACCOUNTHOLDERS passwords at any time. An ACCOUNTHOLDER with an insecure password may be directed to change the password to one which complies with the above rules. ACCOUNTHOLDERS who repeatedly choose insecure passwords may be assigned a password by PapaDocs; continued failure to maintain password security may be grounds for account termination.

D. SYSTEM SECURITY

. The ACCOUNTHOLDER is prohibited from utilizing PapaDoc's services to compromise the security or tamper with PapaDoc's system resources or accounts on any of PapaDoc's computers, routers, terminal servers, modems, or any other equipment at PapaDocs or at any other site. Use or distribution of tools designed for compromising security is prohibited. Examples of the tools include but are not limited to password guessing programs, cracking tools or network probing tools. Any attempt to access any of PapaDoc's corporate assets is strictly prohibited.

2. PapaDocs reserves the right to release the user names of ACCOUNTHOLDERS involved in violation of system security to system administrators at other sites, in order to assist them in resolving security incidents. PapaDocs will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

E. SYSTEM RESOURCES

1. PapaDocs will allocate system resources to provide all ACCOUNTHOLDERS with the best service possible. As part of resource allocation, PapaDocs may limit, restrict or prioritize access to system resources, including CPU time, memory, disk space, session length, and the number of sessions.

2. Additionally, PapaDocs may institute services and fees for ACCOUNTHOLDERS who are interested in accessing system resources above and beyond acceptable usage.

3. PapaDocs may log instances of abuse of system resources, including but not limited to those outlined below, and take action as outlined in Section II.A. above.

4. System abuse is defined as any use of PapaDoc's resources which disrupts the normal use of system or Internet services for others. Examples of system abuse include, but are not limited to attempting to disrupt the sessions of other Internet users, consuming excessive amounts of time, memory or disk space bandwidth or otherwise affecting the performance of PapaDoc's servers or networks.

5. ACCOUNTHOLDERS may not run programs which provide network services from their accounts. Example of prohibited programs include, but are not limited to, mail, http and irc servers or multi-user interactive forums.

6. ACCOUNTHOLDERS may only make use of PapaDoc's system resources while logged in. The sole exceptions to this policy are e-mail filters, which process and sort mail as it arrives.

III. Acceptable Usage

Acceptable usage is hereby defined as the normal activities associated with the usage of the Internet, including but not limited to usage of PapaDoc's systems and network facilities for accessing the WWW, IRC, Usenet News, E-Mail, and other Internet features. Depending on the account type, this may include a moderate amount of file storage on PapaDoc's servers for ACCOUNTHOLDERS own personal web page, file access area (FTP), and possibly Unix utilities used in a shell account. Shell users may be permitted to use their own software, subject to PapaDoc's discretion, provided such software does not use excessive system resources or in any way compromise system integrity and does not fall under any of the prohibited activities listed within this document.

This policy is subject to any and all laws and regulations set forth by the Federal, State or any other governmental authority.

IV. Prohibited Activities

Activities specifically prohibited by PapaDoc's administration include but are not limited to the following:

1) Background and/or server-type applications

Including but not limited to IRC bots, HTTP servers, MUDs, and any other processes which were initiated by the user that continues execution on the system upon user logout.

2) Long-term storage of data

Long-term storage of data is referred to as the storage of files which are not used regularly in an account for an extended period of time. This specifically includes but is not limited to programs such as shareware programs which the user may download to their account for purposes of transferring to their home computer. Such programs should be removed at such time as they are successfully transferred to the users personal system.

3) Flooding or abuse of other users

Flooding is a fairly common occurrence on the Internet, and one which is dealt with strictly at PapaDocs. Flooding takes place in numerous ways, including but not limited to ICMP flooding, mail bombing (sending large amounts of e-mail repeatedly to a person for purposes of harassment), mass mailings to multiple addressees, msg/CTCP flooding on IRC, as well as other, less common methods.

4) Attempts to compromise system and/or network security

Programs such as packet sniffers, password crack programs, and similar utilities found to be running from a user's account are prohibited. This also includes attempts to hack into non-PapaDoc's systems.

5) Sharing of accounts

Sharing of a user's account with another party for purposes of avoiding payment for a second account is strictly prohibited.

6) Attempts to bypass resource usage limitations

In order to provide fair service to all PapaDoc's users, PapaDocs has implemented certain resource limitations, the two most common being disk quotas on the servers, and idle time-outs on dial-ups. Attempts to bypass disk usage quotas by any means may result in immediate loss of system privileges. Attempts to bypass the idle time-outs are also prohibited. The current idle time-out limit is twenty minutes.

7) PPP/SLIP Emulation software

Since PPP/SLIP is a product offered by PapaDocs, users desiring such access are required to sign up for that service rather than attempting to emulate it by software. Any such software will be removed from the user's account by PapaDocs immediately when found. All software provided by PapaDocs to ACCOUNTHOLDERS are copyrighted by PapaDocs and may not be tampered with, decompiled or reverse engineered.

8) Conducting business through a personal account

The regular dial-up accounts (Basic and Premium) provided by PapaDocs are designed for the home/casual user and not to provide the level of service required for conducting business. Therefore, conducting business with an individual account is prohibited. If a business account is desired, please contact PapaDocs.

9) Excessive use of system resources

This segment can be broken down into two different parts, system and dial-up. For system purposes, this can be defined as the continued use of programs or commands which take a large amount of system resources, be that processor time, network bandwidth, and/or drive space on the host system. For dial-up purposes, this primarily prohibits the continued usage of a dial-up port to simulate a dedicated connection for the user's home system. Dial-up accounts are designed to provide on-demand access for ACCOUNTHOLDERS, not dedicated connections. If a dedicated connection is desired, the ACCOUNTHOLDER needs to speak with PapaDocs.

10) E-mail abuse

E-mail abuse typically comes in one of three forms, the transfer of a message to unsolicited individuals, the sending of harassing and/or threatening messages to other users, and the forging of e-mail addresses so as to make the e-mail appear to be from another user.

11) Usenet order News abuse

Similar to e-mail abuse, includes forging of addresses, harassment/threats, the posting of the same message to multiple news groups (spamming), as well as the posting of information in groups where it is not relevant and unwanted.

12) Pyramid/Money-making schemes

Such activities as the transfer of information or solicitation of persons via the Internet in an attempt to extort money or other valuables or the use of pyramid/chain letters are all prohibited.

13) Pirated software

Pirated software is defined as the illegal exchange of software via the Internet for purposes of avoiding the purchase of said software by the individuals involved. This includes most commercial applications such as Adobe Photoshop, Illustrator, etc. Such activities are prohibited by Federal law and are thus not allowed in any form on PapaDocs. Such prohibition also includes the unauthorized copying of copyrighted material including, but not limited to, digitization and distribution of photographs from magazines, books, or other copyrighted sources and copyrighted software. The exportation of software or technical information in violation of U.S. export control laws is strictly prohibited.

14) High-traffic Web sites

Individual accounts on PapaDoc's machines are intended to provide access to individuals only. As most individual pages are fairly low-traffic for the most part, the performance for everybody on the system is optimal. However, some individuals occasionally choose to put content on their pages which draws a large number of hits to their pages and thus degrade performance for other users' pages. Due to this, PapaDocs has had to implement certain limitations on the amount of traffic an individual user's home page can receive. Typically a page can safely receive around 4-5,000 hits per day and/or transfer under 20-25 megs per day without causing excessive load on the host system. Sites generating more than this must be moved over to Web Services where they are better able to deal with the extra traffic.

15) Abuse of Services as of 6-21-2001

A. Any use of Access UST resources that are unlawful, or disrupt the
normal use of the network for other Access UST users or users on other networks are considered to be abuse.

B. Personal dial-in un-metered accounts are for the un-metered usage of ONE person only, with reasonable un-metered use. Reasonable un-metered use is defined as one person sitting at a computer using the service. Leaving connections idle, leaving connections online for others´ use, or sharing accounts is considered to be abuse.

C. Personal World Wide Web pages are for noncommercial use only.
Advertising, promotion of products, goods, services, companies, or persons is considered to be abuse.

D. Use of copyrighted materials without permission of the copyright
holder on World Wide Web pages stored or transmitted through the Access UST network is considered to be abuse.

E. Use of sexually explicit or obscene material on World Wide Web pages is considered to be abuse.

F. Running IRC automation programs (commonly called "bots") on Access UST systems or on other IRC servers via the Access UST network is considered to be abuse.

G. Distribution of e-mail to non-consenting individuals is considered to
be abuse.

H. Distribution of unsolicited commercial e-mail is considered to be
abuse.

I. Advertising via e-mail is considered to be abuse.

J. Advertising any Access UST World Wide Web site or e-mail address via communications to non-consenting individuals is considered to be abuse.

K. Posting off-topic material to a Usenet newsgroup is considered to be abuse. The FAQ (Frequently Asked Questions list) of each newsgroup determines the topic of the newsgroup.

L. Posting messages that have identical or similar content to more than 15 Usenet newsgroups (commonly known as cross-posting) is considered to be abuse.

M. Any abuse is grounds for account revocation without notice and a
$250.00 service fee. Accounts can be cancelled at any time with or without notice, and with or without cause, at the discretion of Access UST.

V. Penalties for Abuse

A. All prohibited activities are subject to immediate termination of a user's account and any and all criminal and civil penalties available under the law. The penalties imposed on a user for abuse will vary based on the level of the offense. Typically the user will receive a warning on the first offense. However, if the offense is severe enough, in addition to any and all other remedies at law, PapaDocs reserves the right to disable the account immediately. Accounts which have been disabled by administration for abuse will not be re-opened for a user. It is vital for PapaDocs to provide a quality service for all users, and PapaDocs will not tolerate users who through their actions hinder us in that endeavor. It is also important for PapaDocs to have a non-intrusive presence to the rest of the net, and thus prohibited activities which adversely affect users on other service providers and their associated networks. To this end, PapaDocs reserves the right to modify and/or disable user service at any such time abuse occurs.

B. PapaDocs will not reimburse users whose service was suspended or disabled due to any of the reasons listed above.

C. All PapaDoc's Internet users agree to indemnify and hold PapaDocs, its officers, directors, shareholders, employees, agents, subsidiaries, and affiliates harmless from any and all claims and expenses related to the User's violation of this Agreement, including any abusive or unlawful behavior on the part of the User or the User's dependents, or the infringement of any intellectual property or privacy right of any person or entity.

VI. Additional Policies

A. Due to the explosive growth of the Internet and the constant addition of new services and thus the new possibilities of abuse, PapaDocs reserves the right to add and enforce new policies.

B. While PapaDocs strives to provide local access to our ACCOUNTHOLDERS, PapaDocs cannot guarantee such service. It is the user's responsibility to verify with the telephone carrier whether the calls made via the ACCOUNTHOLDER'S modem to access the Internet are local or not. PapaDocs makes no warranties as to whether PapaDocs can provide users with local Internet access numbers. Users are responsible for paying their own dial-up telephone charges for accessing the Internet as well as for contacting PapaDoc's ACCOUNTHOLDER and/or Technical Support lines. PAPADOCS WILL NOT REIMBURSE USERS FOR ANY LONG DISTANCE CHARGES OR FOR LOSS OF NET SERVICES DUE TO ACCOUNTHOLDERS LOSS OR TERMINATION OF TELEPHONE SERVICES.

VII. Limitation of Liability

PapaDoc's liability under any circumstances is limited to the current month's service charge.

IN NO EVENT SHALL PAPADOCS BE LIABLE TO ACCOUNTHOLDER FOR LOST PROFITS, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF PAPADOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Papadocs shall not be liable for any claim or demand made against the Accountholder by any third party except to the extent such claim or demand relates to copyright, trade secret or other proprietary rights.

VIII. Warranties

THE PAPADOCS INTERNET SERVICE IS PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NO WARRANTIES, EXPRESSES OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO PAPADOC'S INTERNET OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL PAPADOCS INTERNET SERVICE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE PAPADOC'S INTERNET. NOR SHALL PAPADOC'S INTERNET BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND PAPADOC'S INTERNET'S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO PAPADOC'S INTERNET RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL PAPADOC'S INTERNET'S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AGGREGATE DOLLAR AMOUNT PAID UNDER THE AGREEMENT.

THE SOFTWARE FURNISHED FOR THE ACCOUNTHOLDER IS PROVIDED ON AN "AS IS" BASIS, WITHOUT ANY WARRANTIES OR REPRESENTATIONS EXPRESS, IMPLIED OR STATUTORY; INLCUDING WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NON INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NOR ARE THERE ANY WARRANTIES CREATED BY A COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE. PAPADOCS DOES NOT WARRANT THAT THE SOFTWARE WILL MEET ACCOUNTHOLDER'S NEEDS OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED.

PapaDocs makes no warranties as to the availability or storage of any e-mail(s) or e-mail forwarding services that we offer.

IX. Billing Policies

1. ACCOUNTHOLDER acknowledges, agrees and assumes full responsibility for making timely full monthly payments for each PapaDoc's Internet account. Timely payment includes maintaining ACCOUNTHOLDER billing information given to PapaDocs for each Internet account which the ACCOUNTHOLDER must keep current. Those ACCOUNTHOLDERS who choose to make payment with credit cards must provide PapaDocs with their full name, billing address, credit card number and expiration date. It is the ACCOUNTHOLDER'S responsibility to timely notify PapaDocs of any changes in its credit card account.

2. PapaDocs reserves the right to cancel any ACCOUNTHOLDER account without notice due to non-payment. In the event that ACCOUNTHOLDER fails to timely make full payment of each invoice, PapaDocs reserves the right to charge interest, late fees and/or reactivation charges on the delinquent ACCOUNTHOLDER'S account.

3. In the event of cancellation by ACCOUNTHOLDER, ACCOUNTHOLDER must contact PapaDocs in one of the following manners: 1) via mail with proof of receipt properly addressed to PapaDocs Internet Service, ACCOUNTHOLDER Service, 8004 Main Street, P. O. Box 388, St. Rose, IL 62230, or 2) via e-mail to webmaster@papadocs.com, or 3) via telephone to a PapaDoc's ACCOUNTHOLDER Service representative at: (618) 526-8322, followed by written confirmation by ACCOUNTHOLDER with proof of receipt, properly addressed to and received by PapaDocs within ten (10) days from the date of telephone cancellation. Notification of cancellation MUST be accompanied by the ACCOUNTHOLDER'S PapaDoc's login-name in order for a cancellation to be effectuated.

4. NON-USAGE OF AN ACCOUNT IS NOT PROOF OF CANCELLATION OF SERVICE. ACCOUNTHOLDERS are responsible for full payment of all accounts whether or not the account is ever utilized. All original unopened software must be returned to PapaDocs in order for ACCOUNTHOLDER to be entitled to any refund. In the event that ACCOUNTHOLDER fails to return the original unopened software to PapaDocs, ACCOUNTHOLDER will be billed for a minimum of one month's service.

5. There will be no partial month refunds given on monthly internet accounts. Any cancellations made will be removed from billing the first of the following month. The full monthly cost will remain for the month in which cancellation is made.

6. Any billing discrepancies shall be presented to PapaDocs in reasonable detail, in writing, within twenty (20) days of the date of the charge. Such notification shall not relieve ACCOUNTHOLDER of the obligation to make all payments including the amounts disputed by the due date. PapaDocs shall not be obligated to consider any ACCOUNTHOLDER notice of billing discrepancies which are received by PapaDocs more than twenty (20) days following the date of the invoice in question. If an ACCOUNTHOLDER fails to dispute any charge after twenty (20) days from the date of the charge, ACCOUNTHOLDER waives its rights to thereafter make any such dispute and all such charges will be deemed valid.

7. In the event that an ACCOUNTHOLDER chooses a long-term contract, any discounts given by PapaDocs for such contracts are calculated that the ACCOUNTHOLDER is paying for the regular term of the contract and getting additional time at the end of the contract. A six-month or yearly contract is binding in its entirety & cannot be refunded in part or whole.

8. ACCOUNTHOLDER acknowledges, agrees and assumes full responsibility to verify that the telephone number that they call to access the Internet is a telephone number which is local to their area. PaPaDocs is NOT responsible in any way for any telephone charges incurred by any ACCOUNTHOLDER when accessing the Internet or when contacting PapaDocs for any reason. In the event that the ACCOUNTHOLDER's local telephone number to access the Internet is out of service, ACCOUNTHOLDER assumes full responsibility for all long distance charges incurred by ACCOUNTHOLDER if ACCOUNTHOLDER chooses to call a long distance telephone number to access the Internet, even if directed to do so by PapaDoc's ACCOUNTHOLDER/Technical Support.

9. PapaDocs makes no warranties as to the availability or right to use of any Login-name, E-mail address, or Web Page address. Login-names, E-mail addresses, and Web Page addresses are NOT confirmed at the time of sign-up of any ACCOUNTHOLDER. PapaDocs will not refund any charges for reprinting of stationary or any other losses incurred.

10. PAPADOCS MAKES NO WARRANTIES EXPRESS OR IMPLIED AS TO THE ACCURACY OF BILLING, OR THE QUALITY OF SERVICES PROVIDED OR TO THE WARRANTY OF MERCHANTABILITY OR TO FITNESS FOR A PARTICULAR PURPOSE.

11. ACCOUNTHOLDER agrees that at the end of the term of the Internet Account initially agreed to by ACCOUNTHOLDER or any term thereafter, PapaDocs may, at its sole discretion, automatically renew such Internet Account for an additional term. ACCOUNTHOLDER further agrees that upon renewal of such Internet Account, PapaDocs may continue to charge ACCOUNTHOLDER'S credit card or seek other form of payment from ACCOUNTHOLDER, for which ACCOUNTHOLDER shall be responsible for. In the event that ACCOUNTHOLDER does not wish PapaDocs to automatically renew such Internet Account, it is ACCOUNTHOLDER'S sole responsibility to notify PapaDocs of such intent prior to the expiration of such term.

12. All service rates and policies stated herein are subject to change at PapaDoc's sole discretion. ACCOUNTHOLDER shall be responsible for adhering to any new policies implemented by PapaDocs. In the even of a dispute parties will use mediation to resolve any issues.'

13. All monthly customers will be sent a Monthly Payment reminder notice by e-mail to their Papadocs E-mail address. Monthly payments are due on the 1st of the month. Payments received by mail, or dropped off at our local resellers, after the 10th of the month will be considered late. A $5.00 late fee will automatically be applied and a statement will then be sent in the postal mail. If payment is not received by the 30th of the same month, the account will be disconnected until payment for the past month and the current month is received. Accounts that have been disconnected more that 2 times within a 12 month period, will be charged a $25.00 reconnection fee. If you do not know how to check your e-mail, please call your technical support number for more help. If 3 late fees go unpaid, regardless of whether or not the regular monthly fee has been paid, accounts will be disabled.

14. Monthly customers who ask to be temporary inactive prior to the 15th of the month will be charged for the full half of the month regardless of date. Monthly customers who ask to be temporary inactive on or after the 15th will be charged the ENTIRE month. When they call to be reactivated, they will pay from that day forward.